Reuse Marketplace
Capture Value. Exchange Reusable Items. Save Money. Reduce Waste.

Help

This help file is intended to give beginners a basic overview of the exchange and how to use it. For more assistance, please contact the Exchange Administrator via the "Feedback" icon at the top of any page.

  1. What is this exchange? (read this first)
  2. How do I use this exchange?
    1. Finding listings
    2. Browsing listings
    3. Making an exchange
    4. Posting listings
    5. Managing listings
    6. Managing your account
  3. How do I become a member?
  4. How do I sign in?
  5. What choices do I have as a member?
    1. Posting listings
    2. Changing, renewing or deleting listings
    3. Changing Account details
  6. How do I send an email to the exchange administration with my questions or suggestions?

What is this exchange?

The exchange web page consists of three basic parts:

(i) There is a navigation bar in the left hand column. It consists of three sections; the Sign in section, the Search section and the Navigate section.
(ii) There is a user menu top center which contains the icons "Post listing", "My Account", "Feedback" and "Help".
(iii) There is a content area in the center column which shows items listed and available and changes depending on the use of the navigation bar.

How do I use this exchange?

Finding listings:

If you would like to look for wanted or available listings, use the navigation bar on the left to either search for items or browse using the buttons. Typing a word into the search entry box and then clicking on the "Find it" button will cause all listings which contain the word you typed in to be displayed in the center column.

Clicking on any category in the Navigate section will display all the listings for that category.

Browsing listings:

If you find an item that interests you, click on the More Info link to find out more information for that listing, including how to contact the person who posted it.

Making an exchange:

If you are interested in trading an item, use the contact information provided to conduct negotiations with the person who listed it.

Posting listings:

In order to post an item wanted or available, you must become a member. (For instructions on becoming a member, click here.) If you are a member, use your username and password to sign in. (For instructions on how to sign in, click here.) Then click on the "Post listing" icon in the user menu. Fill in the appropriate information and click "Preview". You will be shown an example of how your listing will look. This is your chance to confirm that the information is listed correctly. If it is, click "Submit" for your listing to be posted. If it is not, use the Edit Listing section below to correct any errors.

Tip: If your Administrator has decided to approve listings, there may be a slight delay before your listings appears on the exchange.

Managing listings:

To edit, delete or renew your listings, click on the "My Listings" icon in the user menu. You must be signed-in to access this function.

Managing your account:

To edit or delete your account, sign in and click on the "My Account" icon in the user menu.

How do I become a member?

To become a member, click on the "Create Account" icon in the user menu. Fill in the appropriate information, read the user agreement. To accept the terms of the user agreement, click "I agree" and then click "submit". You will be sent an email, containing your new username and password. Keep the email, or write down the information. When you return to the site, you will be a registered member and will be able to post listings. (To learn how to sign in, see above.)

To become a member, contact the exchange administrator, .

Tip: Some exchanges require administrator approval. If you don't see the "Create Account" icon in the user menu, then contact the administrator for more information on joining.

How do I sign in?

You can only sign in if you have already registered as a member. Once you are a member, use the username and password which we emailed to you to fill in the boxes in the Sign In pane on the left of the screen. You may then post listings. (To learn how to post listings, click here.)

Tip: Once you've signed in, the "Create Account" icon becomes the "My Account" icon. You can manage your account details there.

What choices do I have as a member?

Posting listings:

In order to post an item wanted or available, you must become a member. (For instructions on becoming a member, click here.) If you are a member, use your username and password to sign in. (For instructions on how to sign in, click here.) Then click on the "Post listing" icon in the user menu. Fill in the appropriate information and click "Preview". You will be shown an example of how your listing will look. This is your chance to confirm that the information is listed correctly. If it is, click "Submit" for your listing to be posted. If it is not, use the Edit Listing section below to correct any errors.

Changing, renewing or deleting listings:

To change, renew or delete a listing, click on the "My Listings" icon at the top of any page. You must be signed in to access this function. You will see the heading "My Listings" at the top of the center column. You will be given a list of your listings. Beside each listing are two buttons, giving the options to Edit or Delete the listing. If your listing has entered the renewal period, you will also see a [Renew] button for that listing.

If you choose to delete your listing you will be asked why you are deleting it. Please answer this question, as it is useful information for us. If you click on the "Edit" button, you will see the same screen you entered the listing in originally, with the listing information filled in the appropriate spots. You can alter the information as you choose and then "Submit" the listing to finish.

Changing Account details:

To change your account information, click on the "My Account" icon at the top of any page, after signing in.You will see the heading "User Account" at the top of the center column. Click on the "Edit account" option just below that. Your account details will be displayed. Change them as you wish, and then click "Submit".

How do I send a message to the exchange administration with my questions or suggestions?

To send an email to the exchange administrator, you can use the "Feedback" form accessed by clicking the "Feedback" icon at the top of the exchange. To send an email through your own email program look in the Exchange Info pane or click here.